Medicare Call Center

 
 
Record Appointment Phone Calls for Medicare D Clients
  • 3rd Party Verification
  • Call Recordings
  • 10 Year Recording Storage
  • Web Access To Recordings
  • Scripted Calls for Legal Perfection
  • Fast Answer Rates
  • 24/7/365 Service

Medicare Improvements for Patients and Providers Act of 2008


Use www.TeleDirect.com to record third party appointment scope verifications for Medicare D Consumers.


We will store those recordings for 10 years in our secure facility and you can access them anytime you need via a secure web connection.


H.R. 6331: Medicare Improvements for Patients and Providers Act of 2008

Medicare Issues New Rules to Enforce MIPPA Marketing Requirements

New Regulations – Revisions to the Medicare Advantage and Prescription Drug Benefit Programs




In 2007 TeleDirect was the 54th US Corporation to become an ISO 27001 certified Company and the only US Outsourced Call Center. Our secure facility in entirely occupied by our Company, is under 24/7 video surveillance and has one controlled access point. TeleDirect is PCI Compliant and considers data security on of the most important services we provide our Clients.