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Company History TeleDirect Call Centers has been supporting business owners with our inbound customer service representatives (CSRs) since 1961. Beginning four decades ago as a small answering service, TeleDirect has grown into a full-service, on-demand call center that has been recognized time and time again for providing outstanding customer experiences. Headquartered in Sacramento, California, TeleDirect has always hired professional and courteous CSRs to make certain that a first-rate impression of your company is presented. Given the nature of an on-demand business, TeleDirect provides the people, the technology, and the hardware to meet the amount of calls, no matter how large that demand is. |
Technical Assistance You’ll find it easy to get started. Everything is online so you can participate in the setup and work with our experts to perfect your scripting, FAQs and data deliver methods. Customer Service At TeleDirect each employee is dedicated to perfecting “The Moment of Truth”. Understanding that your company’s success is dependent on first impressions, TeleDirect representatives consistently deliver quality first impressions which make your job easier and your company a success. |